The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Serenity
“The room was impressively spacious, featuring a large central bed and a huge window that offered a peaceful view of the plaza, isolating any noise.” view full review
Invigorating Shower
“The shower was a highlight of my stay, delivering excellent pressure and a refreshing experience every time.” view full review
Charming Terrace
“I loved relaxing on the beautiful large veranda, which had comfortable seating and a lovely view, making it a perfect spot to unwind.” view full review
Thoughtful Touches
“I appreciated the little details, like a kettle with a selection of teas and soft, high-quality towels that made the stay feel enjoyable and special.” view full review
General
No smoking on site
No parking
Safe deposit box
24-hour reception
No pets allowed
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Paid shuttle service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink
Dining
Bar/ Lounge area
Business
Fax/Photocopying
Children
Cots
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Garden furniture
Trouser press
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
CD player
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Calle Prado, 2,
Madrid,
Spain,
28014,
Community of Madrid
Map view
street view
Calle Prado, 2,
Madrid,
Spain,
28014,
Community of Madrid
City landmarks
Museum
Prado National Museum
820 m
Square
Plaza Mayor
710 m
Palace
Royal Palace of Madrid
1.4
km
Casino
Gran Via
760 m
Park
El Retiro Park
1.4
km
Plaza de la Independencia
Parque del Retiro
1.4
km
Museum
Museo Nacional Centro de Arte Reina Sofia
970 m
Public Building
Cybele Palace
1.1
km
Museum
Plaza de Cibeles
980 m
Church
Real Basilica de San Francisco el Grande
1.4
km
Garden
Royal Botanical Garden of Madrid
850 m
Calle Alcala 42
Circulo de Bellas Artes
700 m
Museum
CaixaForum Madrid
810 m
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
990 m
Calle Ponzano tapas
3.0
km
Museum
Museo de Historia de Madrid
1.5
km
Opposite Palacio Real
Plaza de Oriente
1.3
km
Church
Catedral de Sta Maria la Real de la Almudena
1.4
km
Paseo del Prado Paseo Del Prado
Paseo del Prado
900 m
Theatre
Teatro Real
1.2
km
Library
Museum of the National Library
1.5
km
Museum
National Archaeological Museum
1.7
km
Paseo de la Republica de Cuba 4 Parque Del Retiro
Palacio de Cristal
1.8
km
Monument
Puerta de Toledo
1.5
km
Museum
Museo Sorolla
2.4
km
Church
Iglesia San Gines
660 m
Nearby
Square
Puerta del Sol
520 m
Museum
Museo Nacional Thyssen-Bornemisza
490 m
Square
Plaza de Santa Ana
140 m
Park
Neptune Fountain
520 m
Restaurants
Chocolateria San Gines
810 m
Pasadizo de San Gines 5
Museo del Jamon
670 m
Carrera San Jeronimo 6 Calle De La Victoria
El Parnasillo Del Principe
70 m
Calle Principe 33
Las Bravas
230 m
Calle Espoz y Mina 13
La Fragua de Vulcano
180 m
Calle Alvarez Gato 9
100 Montaditos Principe
90 m
Calle Principe 18
Dim Sum Market
100 m
Calle del Principe 19
Five Guys
60 m
Plaza de Santa Ana 9
McDonald's Rivas Vaciamadrid
200 m
Ctra. N-III
DARKOM salon de te
100 m
Calle Infante n 4 N 4 bajo
Don Moral
130 m
Calle Huertas 13
Heladeria Ricci
160 m
Calle Huertas 9
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
great location
friendly staff
expensive dining
lackluster dining experience
8.4/10
Great
Rooms
8.0
Location
9.3
Service
9.2
Dining
7.5
Guest reviews
8.4/10
based on 6 reviews
4.5/5
based on 1538 reviews
8.7
8.7/10 based on 2022 reviews
#48 of 473 hotels in Madrid based on Tripadvisor
Emma
United Kingdom,
April
2024
8.2/10
The Alicia Hotel is a modern and beautiful accommodation located in a bustling area, yet surprisingly quiet. The room, though lovely, was quite compact, and the bathroom was tiny. Overall, a nice stay with some limitations.
Rooms
7.0
The room was very nice and quiet, despite the busy location. The design was modern and beautiful, but it felt a bit small and the bathroom was tiny.
Service
9.0
The staff here was friendly, professional, and always ready to help. I received top-notch service with a lot of politeness and assistance.
Location
9.0
The hotel's location is excellent, right at Plaza de Santa Ana in the heart of the city center. It offers easy access to key museums and major sightseeing spots within walking distance.
Dining
8.0
The dining experience in the small ground-floor restaurant was convenient and varied. The food was tasty and good value for money, especially with the local vegetables.
Facilities
8.0
The hotel provides necessary facilities for a comfortable stay, making it a good choice for travelers.
Greg
United Kingdom,
March
2024
9.2/10
My stay at the hotel was incredible! The rooms were really nice and spacious, with high ceilings, excellent sound insulation, and air conditioning. The terrace was spacious and comfortable for hanging out. The service was amazing, with staff going out of their way to provide excellent service and recommendations. The location couldn't have been better, within easy walking distance to major sights and great restaurants. The dining experience was very good, and the facilities were top-notch.
Rooms
9.0
I loved the spacious and well-insulated rooms with a comfortable terrace.
Service
10.0
The staff, especially Salvador at reception, were incredibly helpful and friendly.
Location
10.0
The hotel is perfectly located in the heart of the city, surrounded by great restaurants and within walking distance of major attractions.
Dining
8.0
The dining experience was very good, offering fantastic value for the price.
Facilities
9.0
The facilities were excellent and well-maintained.
Mark
United States,
January
2024
8.4/10
My stay at the hotel was a mix of positives and negatives. The rooms were modern, spacious, and clean, although they had a bit of a budget feel. The staff was friendly and helpful, but there were some unkempt aspects. The location was excellent, right at the heart of the city center, surrounded by attractions, but there were some minor inconveniences. The dining options were good, with a varied selection, but the setting didn't quite match the hotel's style. Overall, a decent stay with some room for improvement.
Rooms
8.0
The rooms were spacious, modern, and clean, but there was a slight budget feel to the decor.
Service
9.0
The staff encountered were extremely helpful and friendly, adding to the charm of the stay.
Location
9.0
The hotel's location was excellent, right at the Plaza de Santa Ana, in the heart of the city center, surrounded by attractions.
Dining
8.0
The dining experience was great, with a varied selection of high-quality items, although the ambiance of the restaurant felt slightly out of place with the overall hotel decor.
Facilities
8.0
The hotel offered various facilities to cater to needs like car hire, housekeeping, laundry, and tours, enhancing the overall experience.
Fred
United States,
November
2023
7.8/10
I had a mixed experience at the hotel. The rooms were very nice and spacious, but there was no effort to accommodate our tired selves with early check-in. However, the room had a fabulous sunny terrace, even though it was a bit smallish and peculiar in layout.
Rooms
7.0
The rooms were spacious and had a fabulous sunny terrace, but there was no effort to help with early check-in. The size was a bit smallish with a peculiar layout.
Service
9.0
The service was wonderful, with very friendly and helpful staff. They were so generous, friendly, and responsive to my needs.
Location
8.0
The location was perfect, right in the heart of the old town with easy access to major sights and great restaurants. It truly captured Madrid's joyful atmosphere. However, it can be a bit of a tourist trap.
Dining
7.0
The dining experience was varied and substantial, offering tasty options at great value. However, the sushi restaurant was not up to par with what was expected.
Facilities
8.0
The hotel offered various amenities like car hire, housekeeping, laundry, and shuttle services, enhancing the overall stay experience.
John
United Kingdom,
August
2023
8.6/10
I stayed at the hotel and had a wonderful experience. The room with a rooftop terrace was exceptional, complete with a living room on the ground floor, a bedroom upstairs, and a lovely terrace with an amazing bath. The service was top-notch, with immediate assistance and friendly English-speaking staff. The location was perfect, right at Plaza de Santa Ana, close to major attractions. The dining experience was good, although breakfast setup took some time to understand. Overall, a great stay!
Rooms
9.0
The room with a rooftop terrace was superb, featuring a unique layout with great amenities.
Service
9.0
The staff were extremely helpful, friendly, and fluent in English, making my stay pleasant and comfortable.
Location
10.0
The hotel's location at Plaza de Santa Ana was excellent, right in the heart of the city center near major landmarks and attractions.
Dining
7.0
The dining experience was good, although it took a bit of time to navigate the breakfast setup in the sushi restaurant.
Facilities
8.0
The hotel offered great facilities to enhance my stay in Madrid.
Charles
United States,
June
2023
8.6/10
Staying at this hotel was a mixed experience. The rooms facing the street were really nice and spacious, providing good value at an extra €15 per night. The rooms were a good size, clean, and comfortable. However, the dining experience was not impressive, lacking that 'wow' factor and somewhat expensive overall.
Rooms
8.0
I loved my spacious and clean room facing the street. It was really nice and comfortable.
Service
9.0
The staff here were lovely, very helpful, and provided a small magnifying mirror. They were pleasant, extremely helpful, and full of useful advice. The service was very attentive and friendly in every way.
Location
10.0
The location was perfect, right on Santa Ana. Breakfast is great, served till noon, and the hotel is ideal for city-center trips with a lively square view and many bars and restaurants nearby. It allowed me to reach everything in Madrid's city center within a short walk.
Dining
7.0
The dining experience offered excellent and reasonably priced home-made Majorcan products, but it was not outstanding or exceptional. It was good value for money and convenient but lacked that 'wow' factor.
Facilities
9.0
The hotel had everything I needed for a comfortable stay, including facilities like car hire, housekeeping, laundry, shuttle service, and tours/ticket assistance.
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